TABLE OF CONTENTS

 

 

 

SECTION A.             RESOLUTION OF AUTHORITY

 

SECTION B.             STATEMENTS

 

SECTION C.             DEFINITIONS

 

SECTION D.             GEOGRAPHIC AREA SERVED

 

SECTION E.             SERVICE RULES AND REGULATIONS

1.      Service Entitlement

2.   Service Location and Classification

3.   Service Requirements

4.   Requirements for Mandatory Sewer Connection

                                          5.   Activation of Standard Service

                                          6.   Activation of Non-Standard Service

                                          7.   Changes in Service Classification

                                          8.   Membership

9.      Owners and Renters

10.  Denial of Service

11.  Applicant's or Transferee's Recourse

12.  Insufficient Grounds for Refusal of Service

13.  Deferred Payment Agreement (Miscellaneous Transaction Forms)

14.  Charge Distribution and Payment Application

15.  Due Dates, Delinquent Bills and Service Disconnection Date

16.  Rules for Disconnection of Service

17.  Billing Cycle Changes

18.  Back-Billing

19.  Disputed Bills

20.  Inoperative Meters

21.  Bill Adjustment Due to Meter Error

22.  Meter Tampering and Diversion

23.  Meter Relocation

24.  Prohibition of Multiple Connections to a Single Tap

25.  Master Metered Account Regulations

26.  Member's Responsibility

 

SECTION F.             DEVELOPER, SUBDIVISION, and
NON-STANDARD SERVICE REQUIREMENTS

                                    Part I. General Requirements – All Types of Non-Standard Service Requests 

1.      Corporation's Limitations

2.      Purpose

3.      Application of Rules

4.      Non-Standard Service Application (see Sample Application Packet)

5.      Design

6.      Non-Standard Service Contract

7.      Construction of Facilities by Applicant Prior to Execution of Service Contract

8.      Property and Right-of-Way (See Sample Application Packet)

9.      Bids for Construction

10.  Pre-Payment for Construction and Services

11.  Construction

                                   

            Part II.  Request for Service to Subdivided Property – Additional

            Requirements for Developers of Subdivisions

1.      Developer Required to Provide Detailed Information

2.      Service Within Subdivisions (Corporation's Obligation to Provide)

3.      Service to Subdivisions of 50 Acres or More

4.      Execution of Non-Standard Service Contract

 

SECTION G.             RATES AND SERVICE FEES

1.      Service Investigation Fee

2.      Membership Fee

3.      Easement Fee (Sample Application Packet)

4.      Installation Fee

5.      Equity Buy-In Fee (See also Sections C, Definitions, and Miscellaneous for how to calculate)

·         Impact Fee (Option)

6.      Monthly Charges

7.      Assessments

8.      Late Payment Fee

9.      Owner Notification Fee (Miscellaneous Transaction Form)

10.  Mortgagee/Guarantor Notification Fee (Miscellaneous Transaction Form)

11.  Returned Check Fee (Miscellaneous Transaction Form)

12.  Reconnect Fee

13.  Seasonal Reconnect Fee

14.  Service Trip Fee

15.  Equipment Damage Fee

16.  Customer History Report Fee

17.  Meter Test Fee (Miscellaneous Transaction Fee)

18.  Transfer Fee (Miscellaneous Transaction Fee)

19.  Non-Disclosure Fee

20.  Information Copy Fee

21.  Customer Service Inspection Fee

22.  Franchise Collection Fee

23.  Regulatory Assessment

24.  Additional Assessments

25.  Groundwater District Production Fee

26.  Other Fees

 

 

 

 

SECTION H.             DROUGHT CONTINGENCY AND EMERGENCY WATER DEMAND MANAGEMENT PLAN

1.      Introduction

2.      Public Involvement

3.      Coordination with Regional Water Planning Group

4.      Trigger Conditions

5.      Stage Levels of Water Allocations

6.      Initiation and Termination Procedures

7.      Penalties for Violations

8.      Exemptions or Waivers

9.      Implementation

 

SECTION I.              SAMPLE APPLICATION PACKET

1.      Water Supply Corporation Application and Agreement Form (USDA RUS-TX Bulletin 1780-9)

2.      Right-of-Way Easement (Location Required)(Form FmHA 442-8)

3.      Right-of-Way Easement (General)(Form FmHA 442-9)

4.      Non-Standard Service Contract

 

SECTION J.              MISCELLANEOUS TRANSACTION FORMS

1.      Alternate Billing Agreement for Rental Accounts

2.      Confidentiality of Utility Records Form

3.      Customer Notice of Water Rationing

4.      Customer Notice of Violation of Water Rationing

5.      Customer Notice of 2nd Violation & Penalty

6.      Customer Notice of Subsequent Violation & Penalty

7.      Termination Notice –Water Rationing Violations

8.      Deferred Payment Agreement

9.      Installment Agreement

10.  Line Extension Refund Agreement

11.  Membership Mortgage Agreement

12.  Agreement to Provide Fill for Certain Fire Vehicles

13.  Meter Test Authorization and Test Report

14.  Notice to Owner of Rental Property

15.  Notice of Requirement to comply with the Subdivision and Service Extension Policy

16.  Notice of Returned Check

17.  Request for Service Discontinuance

18.  Right-of-Way Easement Denial Letter and Affidavit Form

19.  Equipment and Line Dedication Agreement

20.  Termination Notice – Past Due Account

21.  Wastewater Billing Services Agreement

22.  Developer Dedication, Bill of Sale, & Assignment Agreement

23.  Applicant’s Notice of Insufficient Information

24.  Individual Dedication Agreement

25.  Service Inspection Certification

26.  Agreement to Provide Fireflow in Designated Areas

27.   Renter Service Agreement

 

 

SECTION K.             MISCELLANEOUS

1.      Tariff Filing Requirements (TCEQ)

2.      Equity Buy In Fee Calculation Example

3.      AWWA Equivalency Chart

4.      Voluntary Contributions on Behalf of Emergency Services Policy (Sample)